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Customer Support
Email: support@kentrim.com
Response Time: 24–48 Business Hours
For order inquiries, shipping updates,
returns and product questions,
please contact us anytime.
Address: Room 2104, Building 5, Block A, Xing'an Mingcheng, No.899 Dongyuan West Road,
Putian Fujian, 351100 China
Phone number: +8613015983206
Returns & Refunds
Returns require prior authorization.
Please contact support@kentrim.com
before returning any item.
Return instructions will be provided
after your request is reviewed.
Eligibility and refund conditions are outlined in our Refund Policy.